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LEGAL

Privacy Policy

Last Updated

Contents

Wecare Supplies Limited (“WECARE,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit wecaresupplies.com, submit an inquiry, contact our team, apply for a position, or otherwise interact with our corporate website.

1. Information We May Collect

Depending on how you use our website, we may collect:

Contact Information

  • Name
  • Company name
  • Email address
  • Telephone or WhatsApp number
  • Country or region

Business Inquiry Information

  • Products or solutions you are interested in
  • Purchase requirements
  • Application details
  • Machine model or part number
  • Files, images or documents you voluntarily upload

Careers Information

If you apply for a position or join our talent network, we may collect:

  • Resume or CV
  • Employment history
  • Education
  • Skills
  • Languages
  • LinkedIn profile
  • Location
  • Other information you voluntarily provide

Technical Information

We may automatically collect limited technical information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages visited
  • Approximate geographic region
  • Website interaction data

2. How We Use Your Information

We may use collected information to:

  • Respond to product and business inquiries
  • Prepare quotations
  • Provide technical or after-sales support
  • Recommend products or solutions
  • Manage distributor, partner or OEM discussions
  • Process recruitment applications
  • Improve website performance and user experience
  • Analyze website traffic and usage
  • Protect our website from misuse, spam and security threats
  • Maintain business records
  • Comply with applicable legal or regulatory obligations

We do not use personal information for purposes materially different from those described above without an appropriate legal basis or your consent where required.

3. Sharing of Information

We may share relevant information with:

  • WECARE affiliated companies and regional operations
  • Authorized employees and internal teams
  • Logistics or fulfillment service providers
  • IT, hosting and website service providers
  • Analytics and security providers
  • Professional advisers
  • Local service or fulfillment partners where necessary to handle your request

We only share information that is reasonably necessary for the relevant purpose.

WECARE does not sell personal information to advertisers or data brokers.

4. International Data Transfers

WECARE operates internationally.

Information may therefore be processed or accessed in countries or regions other than the country where you are located.

Where required, we take reasonable measures designed to protect personal information when it is transferred internationally.

5. Cookies and Analytics

Our website may use cookies and similar technologies for:

  • Essential website functionality
  • Security
  • Performance measurement
  • Analytics
  • Language and preference settings

For more information, please see our Cookie Policy.

Where legally required, non-essential cookies will only be used after obtaining appropriate consent.

6. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • The purpose for which it was collected
  • Ongoing business communications
  • Customer or supplier relationships
  • Recruitment
  • Legal, accounting or compliance obligations

Retention periods may vary depending on the nature of the information and the applicable requirements.

7. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights relating to your personal information, including rights to:

  • Request access
  • Request correction
  • Request deletion
  • Object to certain processing
  • Request restriction of processing
  • Withdraw consent where processing is based on consent
  • Request data portability where applicable

To exercise a privacy right, please contact us using the details below.

We may need to verify your identity before completing certain requests.

9. Third-Party Websites

Our website may contain links to websites operated by third parties, including regional WECARE websites, service providers, partners or social media platforms.

We are not responsible for the privacy practices or content of independent third-party websites.

10. Children

This corporate website is intended for business and professional users and is not directed to children.

We do not knowingly collect personal information from children through this website.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations or applicable requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For privacy-related questions or requests, please contact:

Wecare Supplies Limited
Hong Kong

Email: privacy@wecaresupplies.com